Spring 2008 News
No More Spam
Before Fall 2007, UTC received an influx of unwanted email that over-loaded the email security systems. On some occasions, the amount of unwanted email was large enough to slow down the delivery of email for days. To address this problem, a much faster email security solution, called Guardian was implemented at the start of the Fall semester. Guardian blocks unwanted email and puts suspicious emails into a quarantine that can be reviewed. To view your quarantined email visit https://myspam.utc.edu and login with your UTC email address and password. Guardian also reduces the impact of common email threats such as viruses and phishing.
The chart below shows how the problem of unwanted email has grown exponentially over the past several years.
SPAM Filter Statistics |
Daily Averages |
|||
2003 |
2004 |
2005 |
2006 |
|
| Blocked SPAM | 3,620 | 43,261 | 61,740 | 180,842 |
| Blocked viruses | * | 1,656 | 1,013 | 236 |
| Quarantined SPAM | * | 648 | 604 | 5,620 |
| Tagged but allowed | * | 1,477 | 1,935 | 3,653 |
| Allowed or “good” mail | * | 9,188 | 18,490 | 26,263 |
| TOTAL average incoming mail | * | 56,230 | 83,782 | 216,614 |
For more information and a user guide visit http://itd.utc.edu/spam/.
Need to surplus an old computer?
Old computers that need to be surplused must be processed through the Information Technology Division (ITD). ITD wipes the hard drive of all data to meet state and federal regulations (FERPA) before sending the computer to surplus. To make arrangements for ITD to pickup university owned computers for surplus contact the IT Help Desk at 425-4000. For more information visit http://itd.utc.edu/surplus.
UC Computer Lab Classroom Reservation
The process to reserve the UC computer lab classroom has been streamlined. To reserve the UC computer lab classroom visit
http://www.utc.edu/Administration/StudentTechnologySupport/classroom.php.
Classroom Emergency Phones
Over the summer the UTC Telecommunications Department installed over 104 emergency red phones in classrooms identified by the Associate Provost for Academic Administration. In addition, 20 emergency red phones are planned to be installed. The telephones will provide faculty and students improved communications support in the classroom for emergency and service requests.
Emergency Red Phone Facts:
- The phone numbers assigned to these phones are restricted to calling campus numbers only; this includes dialing campus security 911.
- The phone numbers will not be published in the campus on line or other directories
- The red phones cannot be called from off campus phones to include all cell phones.
- The phones may be called by University Relations or Campus Police for emergency notification.
- These phones are not a direct line to Campus Police you must dial 911.
Slow Internet Access in the Dorms
The increase in the use of the internet for video and gaming over the past couple of years has caused a significant demand for bandwidth, which is the amount of data that can be transferred at a given time. In order to keep up with demand UTC has upgraded its internet connection twice in the past two years. In spring 2006, the bandwidth was increased from 30 to 45 megabits per second (mbps) and in spring 2007 the bandwidth was increased to 50 mbps. The bandwidth upgrades were provided without having to increase tuition or fees.
Despite increases in bandwidth, many students experience slow internet connections during the day and into the evening. UTC is currently working with other organizations to provide more bandwidth to the campus community. This expansion should take place by the end of Spring 2008 and will use existing funds so there will not be an increase in tuition and fees.
The chart below shows a typical day of internet usage for the campus and demonstrates that during business hours the internet bandwidth is maxed out.
