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- Phone support for computer and software questions
- Network card installations
- Network access in the dorms
The computer help desk is open Monday - Friday 8 AM
- 5 PM. We can be reached by phone at 425-2678,
e-mail stuhelp@utc.edu
or service request
form.
All students who use the campus computing services or use
their personal computers on the campus network must abide
by the Acceptable
Use Policy. Failure to do so could result in the loss
of priviledges to use the computing services provided by the
Information Technology Division.
- Microsoft Office 2000/XP
- Microsoft Windows 98/Me/2000/XP
- Internet Explorer 5.5 sp 2 or higher
- Mac OS 9.x - 10.x
- UTC's OneNet
- Pentium II 300Mhz or higher
- Mac G3 or higher
Limited support will be provided for older systems when installing
network cards and for OneNet services. We will not
install software or hardware (except NICs) on students computers.
For network card installs or troubleshooting of computer
problems you MUST have a scheduled appointment. We will not
look at computers without an appointment. You will be asked
to bring you computer to the computer lab at 124 University Center (entrance closest to Mac Gym) and must
sign an Equipment Release form.
- Name
- Phone number
- Description of the problem
- Computer type: PC or Mac
- Operating system
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